Shipping Policy

Order Processing

We try our best to deliver the product to you as soon as we can! All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. 

 

Shipping

We offer international shipping to most countries. Depending on your location, the estimated delivery time ranged from 2 - 3 weeks. (Due to COVID-19, the shipping time may be 1-2 weeks longer than usual for some locations. Thank you for your understanding!)

 Order cutoff time: 11.00 Pm

We offer free shipping for order above $75. And under $75, we charge $4.95 

 

 

How do I check the status of my order?

You can track your order by clicking the "View your order" button in the order confirmation email. Tracking usually show up in the system 5-10 days after order confirmation. Feel free to contact us or send us an email at support@pawtiverse.com if you have any question regarding your order.
 

 

Refunds, returns, and exchanges

We offer a 30-day risk-free return policy. For more details, please refer to the Refund policy.

 

If you have any further questions, please don't hesitate to contact us at support@pawtiverse.com